At Fybas Gallery, we strive to provide a seamless and secure shopping experience for our customers. This Payment Policy outlines the payment methods we accept and our procedures for ensuring transaction security.
To offer you the most convenient shopping experience, we currently accept the following payment options:
Cash on Delivery (COD): Pay in cash to the delivery agent when your order reaches your doorstep. This is available for most locations across Bangladesh.
Mobile Financial Services (MFS): We accept payments through bKash, Nagad, and Rocket.
Bank Transfers: For large orders or premium collections, you can request our bank details for a direct deposit.
For COD: Our customer service team may call you to verify the order before it is dispatched.
For MFS/Bank Transfer: After making a payment, please provide the Transaction ID (TxnID) or a screenshot of the payment confirmation via our website, WhatsApp, or Facebook Messenger to speed up the processing of your order.
For certain premium collections, high-value orders, or deliveries outside major metropolitan areas, Fybas Gallery reserves the right to request a partial advance payment (e.g., the delivery charge or a percentage of the total amount) to confirm the booking.
All prices listed on https://fybasgallery.com/ are in Bangladeshi Taka (BDT).
Prices include all applicable import duties for our Pakistani collections unless stated otherwise.
Delivery charges are calculated at checkout based on your location.
We prioritize your financial safety.
Our website uses SSL (Secure Sockets Layer) encryption to protect your data.
We do not store your credit card or mobile banking PIN/Password on our servers.
If a payment is made in advance and the order is canceled (according to our cancellation terms), the refund will be processed back to the original payment method within 5–7 working days.
Cash on Delivery orders can be canceled at the time of delivery if the product is damaged or does not match the description (please refer to our Return & Exchange Policy).
For any payment-related queries or issues, please contact our accounts team:
Phone/WhatsApp:
Email:
Messenger: https://www.facebook.com/fybasgallery
WhatsApp us